How can I change my personal details

You can manage your personal details by navigating to the Account menu in the top-right corner of the screen and selecting User Details. From this menu, you can change your password, email address, and phone number.

Note: For changes to any other user details, please contact Customer Support by submitting a ticket.

Managing Your Account Details

To update your password, email, or phone number:

  1. Log in to the Thalex Trading UI.

  2. Click Account in the top-right corner and select the User Details tab.

  3. Choose the setting you wish to update:

  • Password: Click Change password, enter your current and new password, and ensure it meets Thalex’s password requirements.

  • Email Address: Click Change email, enter your new email address, and confirm with your password.

  • Phone Number: Click Change phone number and enter your new phone number.

Note: If 2FA is enabled on your account, you will need to enter your 2FA code to confirm any of these changes. For all other personal detail updates, please submit a ticket to Customer Support.