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  1. Thalex
  2. Account Management

Account Management

General

  • Where can I find my customer number

Personal Information

  • How can I change my personal details
  • How do I add a phone number

Account Issues

  • How do I report an unauthorized transaction or login
  • My account is disabled/frozen. How do I solve this
  • How do I close/delete my account

Password

  • What are the password requirements

2FA

  • What if I lost access to my 2FA
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