Check the login attempts of your account by completing the following steps:
Log in to the Thalex Trading UI.
-
Click Account in the top-right corner and select the Activity tab.
-
Under Activity, you can see the sign-in time/date and related IP activity with respect to your account. Check whether the IP addresses and logins correspond with your own activity.
- If you suspect unauthorized activity, please change your password and, if needed, other user details.
Furthermore, please contact our Customer Support as soon as possible by submitting a ticket or sending an e-mail to support@thalex.com