How to set-up 2FA

Setting up two-factor authentication (2FA) is mandatory for withdrawals. It is optional but recommended for logins. 

To set up 2FA, please take the following steps: 

  1. Log into your account at Thalex 
  2. Under 'Account Settings' (please click on the button to the left of the moon/sun icon in the upper-right corner of the screen), select 'Security' 
  3. Enable either Google or SMS authentication 

Google Authenticator 

  1. When enabling Google Authenticator within the Security page, a pop-up will appear showing a QR and asking for a verification code. 
  2. Open Google Authenticator on your mobile device. If you don’t have Google Authenticator installed, you can download the application from either the Android or iOS store.  
  3. Within Google Authenticator, scan the QR code shown on Thalex. This will create a new 2FA account in the Google Authenticator application and immediately generate a time-sensitive verification code. 
  4. Enter this code in the ‘Verification Code’ input field on Thalex.  

Once activated, a verification code from Google Authenticator will be required for each login.  

SMS Authentication 

  1. When enabling SMS Authentication within the Security page, a text message will be sent to your mobile number. If you have not provided a mobile number, please do so in the ‘Personal Details’ page. 
  2. Enter the code received via SMS in the ‘Verification Code’ input field on Thalex. 

Once activated, an SMS code will be required for each login.